Five Star Special Services

Outstanding Customer Service

  • Fast merchant account approvals
  • Merchant Value Plan: Free equipment replacement and service
  • Highly trained professional staff providing local service

Bankcard Processing
Five Star Bank is in partnership with one of the top ten processors in the nation. As a result, we offer very competitive rates and provide exceptional customer service. We offer Visa®, Mastercard®, American Express®, Discover®, and Diner's Club® credit card processing, as well as gift and check card processing. Our customers also benefit from the best prices on equipment and very competitive discount rates.

Internet Transaction Leader
Partnering with an industry leader in settling internet transactions, we provide a secure environment to quickly, conveniently, and safely turn your online transactions to cash.

High Approval Rate
We take a common sense approach toward approving merchant accounts and have one of the highest approval rates in the industry.

Five Star Visa® Debit Cards
The Five Star Bank Debit Card combines paper checks and an ATM card — then adds the buying power of the VISA symbol. Purchases are directly debited from your checking account.

Overdraft Protection
Overlooking your account balance can result in an overdraft. Five Star Bank's overdraft protection adds the assurance that checks are paid. Five Star Bank offers two types of overdraft protection:

  • Automatic Sweep Account
  • Personal Overdraft Line of Credit

Courier Service
By directly coming to you, our courier acts as part of your business. The courier picks up your deposits for same-day credit to your account on a scheduled or on-call basis.

Night Drop
Five Star Bank's Night Drop service enables you to conveniently drop off your deposits after regular business hours.

Bill Pay
Our Bill Pay service is easy and convenient. It's directly linked to your online banking so you can set up a one-time or recurring payment.

CDARS (Certificate of Deposit Account Registry Service)
CDARS offers full FDIC insurance on deposit amounts larger than $100,000. Five Star Bank handles the placement of the funds through a network of community banks; you earn one rate on your entire investment, and receive one regular account statement listing all of your CDs.

NES (Nationwide Exchange Services)
NES is the Preferred Qualified Intermediary of Five Star Bank, offering timely, cost-effective 1031 exchange services to our valued clients. NES is a fully bonded and insured exchange intermediary. Please call your local Business Office when it's time to engage in a 1031 exchange.

Safe Deposit Boxes
Five Star Bank has a wide variety of safe deposit boxes in the following sizes:

  • 3" X 5"
  • 3" X 10"
  • 5" X 10"
  • 10" X 10"

Please call your local Business Office for further pricing information.

Lockbox Service
Our lockbox service allows your customers' payments to be mailed directly to us, reducing your administrative workload and accelerating credit to your account.