Direct Credit Report Dispute Instructions

Dispute a Five Star Bank item on your credit report.

Direct Disputes

The Fair Credit Reporting Act requires that creditors obtain disputes in writing. To submit a dispute to Five Star Bank, please deliver your dispute in writing to Five Star Bank
as follows:
Regular Mail:
Five Star Bank
Attn: Dispute Resolution
3100 Zinfandel Drive, Suite 100
Rancho Cordova, CA 95670
Five Star Bank will accept written disputes via email. To obtain instructions for emailing your dispute, please contact one of our branches or call toll-free (800) 416-6117 and ask our staff to email you our Direct Dispute form.